Cookies Policy.

Cookies Policy.

What are Cookies?

What are Cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the sites functionality.

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the sites functionality.

Information How we use Cookies & Use

Information How we use Cookies & Use

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

Disabling Cookies

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this, and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this, and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies we set

The Cookies we set

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page which is affected by your preferences.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page which is affected by your preferences.

Third Party Cookies

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site, and the ways in which we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit. For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site.

We use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including - Instagram and LinkedIn - will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site, and the ways in which we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit. For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site.

We use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including - Instagram and LinkedIn - will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

More Information

Hopefully this has clarified things for you. In conclusion, if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

If you have any questions or concerns about this Cookies Policy, please contact us at: hello@neverendingstory.co.uk

Hopefully this has clarified things for you. In conclusion, if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

If you have any questions or concerns about this Cookies Policy, please contact us at: hello@neverendingstory.co.uk

Your questions.
Answered.

Questions about the process, the experience, and what your family will receive? You’ll find the essentials here.

Didn’t find your answer? Send us a message — we’ll respond with care and clarity.

What is a QR code on a headstone?

A QR code on a headstone is a small, weatherproof plaque containing a scannable code. When scanned with any smartphone, it instantly plays a recorded video of your loved one telling their life story in their own words — their voice, their face, their memories.

What is a QR code on a headstone?

A QR code on a headstone is a small, weatherproof plaque containing a scannable code. When scanned with any smartphone, it instantly plays a recorded video of your loved one telling their life story in their own words — their voice, their face, their memories.

How does the life story recording session work?

How does the life story recording session work?

We visit you in the comfort of your home for a relaxed, guided session. Our team asks thoughtful questions to draw out your memories, wisdom, and personality. There's no script — just you, telling your story in your own words. Sessions typically last 1–3 hours depending on your package.

How long does the QR code last?

How long does the QR code last?

The QR code link is permanent and never expires. We host the film on secure, redundant servers so future generations can access it from anywhere in the world, at any time. Your story is preserved forever.

Can family members access the film without visiting the headstone?

Can family members access the film without visiting the headstone?

Absolutely. Every package includes a digital copy and a shareable link. Family members anywhere in the world can watch the film on their phone, tablet, or computer — no visit required.

Where is Never Ending Story available?

Where is Never Ending Story available?

We're available wherever you are. We travel to you for the recording session, bringing everything needed to capture your story in the comfort of your own home.

Can I record a story for someone who has already passed away?

Can I record a story for someone who has already passed away?

While the most powerful films feature the person telling their own story, we can also create tribute films using family photos, home videos, and interviews with loved ones who knew them best.

Your questions.
Answered.

Questions about the process, the experience, and what your family will receive? You’ll find the essentials here.

Didn’t find your answer? Send us a message — we’ll respond with care and clarity.

What is a QR code on a headstone?

A QR code on a headstone is a small, weatherproof plaque containing a scannable code. When scanned with any smartphone, it instantly plays a recorded video of your loved one telling their life story in their own words — their voice, their face, their memories.

What is a QR code on a headstone?

A QR code on a headstone is a small, weatherproof plaque containing a scannable code. When scanned with any smartphone, it instantly plays a recorded video of your loved one telling their life story in their own words — their voice, their face, their memories.

How does the life story recording session work?

How does the life story recording session work?

We visit you in the comfort of your home for a relaxed, guided session. Our team asks thoughtful questions to draw out your memories, wisdom, and personality. There's no script — just you, telling your story in your own words. Sessions typically last 1–3 hours depending on your package.

How long does the QR code last?

How long does the QR code last?

The QR code link is permanent and never expires. We host the film on secure, redundant servers so future generations can access it from anywhere in the world, at any time. Your story is preserved forever.

Can family members access the film without visiting the headstone?

Can family members access the film without visiting the headstone?

Absolutely. Every package includes a digital copy and a shareable link. Family members anywhere in the world can watch the film on their phone, tablet, or computer — no visit required.

Where is Never Ending Story available?

Where is Never Ending Story available?

We're available wherever you are. We travel to you for the recording session, bringing everything needed to capture your story in the comfort of your own home.

Can I record a story for someone who has already passed away?

Can I record a story for someone who has already passed away?

While the most powerful films feature the person telling their own story, we can also create tribute films using family photos, home videos, and interviews with loved ones who knew them best.

Your questions.
Answered.

Questions about the process, the experience, and what your family will receive? You’ll find the essentials here.

What is a QR code on a headstone?

A QR code on a headstone is a small, weatherproof plaque containing a scannable code. When scanned with any smartphone, it instantly plays a recorded video of your loved one telling their life story in their own words — their voice, their face, their memories.

What is a QR code on a headstone?

A QR code on a headstone is a small, weatherproof plaque containing a scannable code. When scanned with any smartphone, it instantly plays a recorded video of your loved one telling their life story in their own words — their voice, their face, their memories.

How does the life story recording session work?

How does the life story recording session work?

We visit you in the comfort of your home for a relaxed, guided session. Our team asks thoughtful questions to draw out your memories, wisdom, and personality. There's no script — just you, telling your story in your own words. Sessions typically last 1–3 hours depending on your package.

How long does the QR code last?

How long does the QR code last?

The QR code link is permanent and never expires. We host the film on secure, redundant servers so future generations can access it from anywhere in the world, at any time. Your story is preserved forever.

Can family members access the film without visiting the headstone?

Can family members access the film without visiting the headstone?

Absolutely. Every package includes a digital copy and a shareable link. Family members anywhere in the world can watch the film on their phone, tablet, or computer — no visit required.

Where is Never Ending Story available?

Where is Never Ending Story available?

We're available wherever you are. We travel to you for the recording session, bringing everything needed to capture your story in the comfort of your own home.

Can I record a story for someone who has already passed away?

Can I record a story for someone who has already passed away?

While the most powerful films feature the person telling their own story, we can also create tribute films using family photos, home videos, and interviews with loved ones who knew them best.

Didn’t find your answer? Send us a message — we’ll respond with care and clarity.